Social Sciences
Case Study
100%
UK
96%
Business Relationship
60%
Value Chain
55%
Business Model
49%
Service Innovation
47%
Senior Executive
42%
Semi-Structured Interview
39%
Charity
37%
Territory
35%
Service Provider
31%
Technological Change
31%
Narrative
31%
Big Data
28%
Consumers
27%
Business Service
25%
Chinese
25%
Knowledge Transfer
25%
Voluntary Sector
25%
Bricolage
25%
Co-Creation
25%
Outsourcing
25%
Supplier Relationship
25%
Sales
23%
Health Service
18%
Health Care
18%
USA
18%
Digital Transformation
16%
Territoriality
16%
Ecosystem Service
16%
Digitization
16%
Intention
14%
Online Service
14%
Digitalization
12%
Actors
12%
Perspective
12%
Company
12%
Support Services
12%
New Service Development
12%
Sustainable Development
12%
Educational Management
12%
Boundary Spanning
12%
Industrialization
12%
Process Analysis
12%
Enterprises
12%
Comparative Analysis
12%
Competitive Advantage
12%
Commercialization
12%
Classification Systems
12%
Marketization
12%
Computer Science
Business-to-Business
64%
Digital Service
56%
Online Service
44%
Customer Experience
41%
Case Study
37%
Practical Implication
33%
Business Context
32%
Provider Service
30%
Human Interaction
27%
Research Agenda
26%
Disadvantaged Group
25%
Digital Transformation
24%
Digitalization
22%
Relationship Management
18%
Usability Study
18%
Vulnerable Service
18%
Big Data
17%
Theoretical Framework
15%
Business Models
14%
Profit Organization
14%
Resource Allocation
13%
End-User Experience
12%
Service Design
12%
Sized Enterprise
12%
Qualitative Approach
12%
Customer Relationship
12%
Knowledge Structure
12%
Social Connection
12%
Strategic Importance
12%
Portfolio Management
12%
Process Analysis
12%
Online Communities
12%
Conceptual Model
12%
Cultural Element
12%
Business Organisation
12%
Technological Change
12%
Artificial Intelligence
12%
Service Delivery
10%
Exploratory Study
8%
Service Offering
8%
Supply Chain
8%
Research Service
7%
Contextual Condition
6%
Feasible Solution
6%
Account Management
6%
Relational Context
6%
Service to User
6%
Conference Paper
6%
Digital Education
6%
Small Business
6%
Economics, Econometrics and Finance
Value Creation
63%
Business-to-Business Marketing
56%
Charity
50%
Specific Industry
26%
Business Model
25%
Relationship Marketing
25%
Marketing Management
25%
Voluntary Sector
25%
Allocation
25%
Service Innovation
25%
Value Co-Creation
13%
Technological Change
12%
Environmental Sustainability
12%
Service-Dominant Logic
12%
Workforce
12%
Resource-Based View
12%
Portfolio Selection
12%
Business Service
12%
Coopetition
12%
SME
12%
Network Economics
12%
Business Research
12%
Oil Industry
12%
Business Network
12%
Boundary Spanning
9%
Customer Value
9%
Mixed-Methods
8%
Mimetic Isomorphism
6%
Telecommunication Industry
6%
